Qalyptus Desktop - Network error

Qalyptus Desktop
#1

Hi,

When I try to pulish to the server (or refresh connection), I have this error :

image

But I think it’s a network error (because on another network no problem) not a Qalyptus problem.

Did you know what I can ask to my IT service to resolve this issue?

Thanks,
Aurélien

#2

Hi Aurélien,
As you mentioned, the problem is probably with the network.
The error message "The remote name could not be resolved: means that you cannot access the public address of your Qlalyptus Server from the machine where Qalyptus Desktop is installed.

I suggested two options:

  • Do what is necessary to allow the machine where Qalyptus Desktop is installed to access the public Qalyptus Server address (Recommended option)
    This allows you to use Qalyptus Desktop on any PC with the public address of Qalyptus Server.
    Please ask you IT team to do that.

  • Install Qalyptus Desktop in the same machine as Qalyptus Server and use the internal address of Qalyptus Server.

Please let me know if you have any questions.

Thank you
Jeremie

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